Shipping & Returns
Shipping & Returns
Disclaimer: Due to changes in carrier policy, any address correction needed may incur a fee up to $25.
$9.99 Flat Rate Shipping (Up To 30" X 40")
Special discounted flat rate shipping. $9.99 per order of any quantity, shipped to 1 location! (Allow 10 business days for delivery after approval of proof.) This special rate is valid for items up to 30" x 40". Continental United States only.
Domestic Freight and International Freight
Contact us for pricing information.
To return an AcrylicPress.com product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact customer support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
AcrylicPress - Returns
8100 E Research Ct
Tucson, Arizona 85710
Your new acrylic artwork will only need an occasional dusting. Wipe gently with a non-abrasive cloth.
To remove any dirt or streaks from the acrylic, use a small amount of mild soap with water and rub gently with a clean, soft cloth. Follow up with a clean, damp cloth and dry by blotting with a soft cloth.
Please refrain from using any products that contain ammonia or alcohol as they will damage the acrylic. We recommend using Novus #1 for cleaning acrylic to a beautiful glossy shine.
PLEASE NOTE: Do not use paper towels or other rough materials on your artwork. Be careful to never get the back of your acrylic prints wet.